Terms & Conditions

Status: DRAFT — for review only. This document is not in force.
Version: 1.0 (draft, 14 July 2026)
Who we are / what this covers: These Terms & Conditions are issued by Briter Bridges Ltd, trading as "Briter", a company registered in England and Wales under company number 11653314, with its registered office at Castle House, Castle Street, Guildford, Surrey, England, GU1 3UW, United Kingdom. They govern your use of our three products: (1) the Briter website at briter.co; (2) Briter Intelligence, our subscription data platform at intelligence.briter.co (including its subdomains); and (3) AgBase, our agrifood-tech data platform at intelligence.agbase.briter.co (including its subdomains).

Related documents: Privacy Policy and Cookie Policy. Access to and use of Briter Data on the Platforms, including the AgBase open-access datasets, is governed by Sections 8 and 9 of these Terms.

Key points (plain-English summary — the full Terms govern)

• You must be at least 18 to create an account. Our Platforms are designed for business use, but if you use them as a consumer you keep all your statutory consumer rights — nothing in these Terms takes those away.
• Free website content is for your own use: you may read, quote small excerpts with attribution, and share links. You may not scrape, bulk-download, or use our content or data to train or develop AI models (subject only to the limited internal-analysis exceptions in Section 9).
• Paid Subscriptions renew automatically for the period you chose (monthly or annual). We tell you the full price before you buy, remind you before renewal, and you can cancel online as easily as you signed up. Consumers get a 14-day cooling-off period (you can lose it for downloads you agree to receive immediately — see Section 7.4).
• Your licence to Briter Data is for internal business use only. Reselling, redistributing, republishing, or building competing products or datasets from it is prohibited.
• Our data and AI Assistant outputs are informational. They may contain errors and are not investment, legal, tax, or professional advice.
• Payments are processed by Stripe; we never store your full card details.
• We limit our liability (for business users, broadly to the fees paid or payable in the previous 12 months), but we never exclude liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot legally be excluded.
• These Terms are governed by the laws of England and Wales; consumers also keep the protections and courts of their home country.

1. Acceptance of these Terms

1.1 These Terms & Conditions (the "Terms") form a binding agreement between Briter Bridges Ltd ("Briter", "we", "us", "our") and you, the person or organisation using the Services ("you", and where you subscribe, the "Customer").

1.2 You accept these Terms by: (a) using the Website; (b) creating an account on the Website or any Platform (including clicking to accept these Terms where prompted); or (c) placing an Order. Where you accept on behalf of an organisation, you confirm you have authority to bind it, and "you" means that organisation.

1.3 For paid Subscriptions, we keep records of your acceptance (including via our payment provider's consent records at checkout) and an archive of previous versions of these Terms, and we will provide a copy of the version you accepted on request.

1.4 If a conflict arises between documents, the order of precedence is: (1) the Order (including plan details shown at checkout), except that plan details cannot relax or override the data-use restrictions in Sections 8 and 9; (2) these Terms, including Annex B (Data Processing Schedule), which forms part of these Terms and prevails over the rest of them, including Section 20, for the processor processing it covers; (3) the referenced policies — provided that, for datasets designated open-access on AgBase, the open-dataset licence terms described in Section 8.6 prevail over the rest of Sections 8 and 9 to the extent of any conflict.

1.5 These Terms replace all previous terms of use and user agreements published for the Website, Briter Intelligence, and AgBase, including documents referring to the legacy domain www.briterbridges.com. Transition: for Subscriptions active on the effective date, these Terms apply from the start of your next Subscription Period (or earlier, if you accept them), provided we have given at least 30 days' notice in accordance with Section 22.3; until then, the version of the terms you accepted continues to govern your Subscription.

2. Definitions

3. Who may use the Services; accounts and security

3.1 Age. You must be at least 18 years old to create an account or place an Order. The Services are not directed at children.

3.2 User classification. The Platforms are designed for business and professional use. Whether you are a Consumer is determined by the statutory test in the definition above. If you declare on registration or in an Order that you are acting for business purposes, you represent that you are a Business User, and we may rely on that representation. If you are a Consumer, the consumer-specific provisions of these Terms apply to you, and: nothing in these Terms affects any statutory rights you have as a Consumer which cannot be excluded or limited by contract.

3.3 Registration. To access the Platforms (including free tiers), and certain Website features (such as gated content and report downloads), you must create an account with accurate, current information and keep it up to date. Sign-in methods include email plus one-time code or magic link, email and password, and third-party sign-in (e.g. Google or LinkedIn) where offered.

3.4 Security. You are responsible for all activity under your account. You must: (a) keep credentials, one-time codes, and magic links confidential and not share them; (b) not allow more than one individual to use a single seat; and (c) notify us promptly at privacy@briter.co of any suspected unauthorised access.

3.5 Seats and user lists. The number of Authorised Users must not exceed the seats purchased. Seats are per named individual and may be reassigned to a replacement individual, but not shared. On request (no more than once per quarter), the Customer will provide, within 5 business days, an up-to-date list of Authorised Users.

3.6 Verification. We may verify compliance with seat and licence limits using platform records and, on reasonable notice and no more than once per quarter, by requesting reasonable supporting information from the Customer. If verification reveals use beyond the purchased Subscription, the Customer will pay the applicable fees for the excess use from the date it began, together with interest under Section 6.5 from that date.

4. Website terms (free content, insights, newsletters)

4.1 The Website and its free content are provided free of charge for your personal or internal business information purposes. We may change, restrict, or withdraw free content at any time.

4.2 You may: (a) view and download Website pages for your own use; (b) quote insubstantial excerpts of Website articles with attribution to "Briter" and, where online, a link to the source page; and (c) share links to Website pages.

4.3 You may not, on the Website or the Platforms: scrape, crawl, harvest, or bulk-download Content; use robots, spiders, or automated agents (except public search engines indexing the Website in accordance with our robots.txt); frame or mirror any part of the Services; or circumvent any access control, rate limit, or paywall. Section 9 (database rights and AI/TDM reservation) applies to all Website content.

4.4 Newsletters. Newsletter subscription uses a double opt-in. You can unsubscribe at any time via the link in every newsletter. Our handling of your email address is described in the Privacy Policy.

4.5 The Website may link to third-party websites. We are not responsible for their content or terms.

5. Subscriptions, ordering, and trials

5.1 Plans. Subscriptions are offered on the plans and tiers described on the relevant Platform at the time of the Order, including seat numbers, features, export quotas, and (for free tiers) result caps.

5.2 Pre-contract information. Before you complete an Order, we will display: the total price including VAT and all mandatory charges; the length of the Subscription Period; the fact that the Subscription auto-renews and the renewal price; the minimum commitment (if any); and how to cancel. If you are a Consumer, we will also provide the information required by Schedule 2 to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the functionality and compatibility (including relevant interoperability) of digital content, our complaint-handling policy, and the conditions and procedure for exercising the cancellation right together with the model cancellation form (Annex A). Please review this information carefully — it forms part of your Order.

5.3 Free tiers and trials. We offer free accounts with limited functionality (a free tier), which do not expire after a set period and do not convert automatically to a paid Subscription — you only pay if you choose to upgrade to a paid plan. Where we offer a time-limited trial, its duration and conditions will be stated at sign-up, and we will state the conversion date and price before taking payment details, send you a reminder before the trial converts, and let you cancel before conversion in your account settings.

5.4 Order acceptance and confirmation. An Order is accepted when we confirm it by email or activate your Subscription, whichever is earlier. We will send confirmation of your Order — including, for Consumers, the pre-contract information described in Section 5.2 — to your account email (a durable medium) promptly after the Order and before supply begins. We may decline an Order at our discretion (for example, for suspected fraud or sanctions reasons) and will refund any payment taken for a declined Order.

6. Fees, payment, and taxes

6.1 Fees. Subscription fees are as stated in the Order. For Consumers, the price stated at checkout is the total price including VAT and all mandatory charges. For Business Users, unless the Order states otherwise, fees are exclusive of VAT and other applicable taxes, which will be added at the applicable rate and shown before you pay. Fees are stated and payable in the currency specified in the Order or at checkout.

6.2 Payment processing. Payments are processed by Stripe. Card details are entered directly into Stripe's secure checkout and are not stored by Briter. By placing an Order paid by card, you authorise us (via Stripe) to charge the card on the Order date and, unless you cancel, at the start of each renewal Subscription Period. Stripe's processing of your data is described in our Privacy Policy and Stripe's own privacy policy.

6.3 Invoiced accounts. Where we agree to invoice against a purchase order, invoices are payable within 30 days of the invoice date.

6.4 Additional seats and upgrades. You may add seats or upgrade mid-period; additional fees are pro-rated to the current Subscription Period unless the Order states otherwise.

6.5 Late payment. If any amount is overdue, we may (after at least 7 days' written notice identifying the overdue amount) suspend access to the affected Subscription until payment is made, and may charge interest at 4% a year above the Bank of England base rate from the due date until payment.

6.6 Price changes. We may change Subscription fees with effect from the start of a future Subscription Period only, by giving you at least 30 days' written notice before the renewal date. If you do not accept the new price, you may cancel with effect from the end of the current Subscription Period.

7. Auto-renewal, cancellation, and cooling-off

7.1 Auto-renewal. Unless cancelled, each Subscription renews automatically at the end of each Subscription Period for a further period of the same length, at the then-current price notified to you.

7.2 Renewal reminders. We will send a renewal reminder to your account email: (a) before the first renewal of any Subscription; (b) before any renewal that would commit you for 12 months or more; and (c) for ongoing Subscriptions, at least every 6 months. Reminders will state the renewal date, price, and how to cancel.

7.3 Cancellation. You may cancel a Subscription at any time in your account settings (or by email to the address in Section 25) with effect from the end of the current Subscription Period. Cancellation is available online and takes no more steps than sign-up did. Except as stated in Section 7.4 or required by law, fees already paid for the current Subscription Period are non-refundable, and you keep access until the end of that period.

7.4 Consumers — 14-day cooling-off right. If you are a Consumer, you may cancel an Order without giving a reason within 14 days of the day the contract is made and receive a refund, subject to the following:

• (a) if you expressly requested that we begin the Subscription during the 14-day period, we may deduct a proportionate amount for the service provided up to the time you told us you wished to cancel; if you did not make that request, we will not begin supply during the cancellation period.
• (b) for the supply of digital content not on a tangible medium (such as downloadable reports or data exports), you lose the right to cancel in respect of that content only if you gave your express prior consent to immediate supply and acknowledged that you would lose the cancellation right. Where our checkout does not ask for that consent and acknowledgment, your cancellation right for that content is unaffected.
• (c) to cancel, email us at the address in Section 25 or use the cancellation option in your account; you may (but need not) use the model cancellation form in Annex A;
• (d) we will refund you without undue delay and in any event within 14 days of the day you tell us you are cancelling, using the same means of payment you used, at no extra cost to you.

7.5 Consumer statutory remedies. If you are a Consumer and digital content or services we supply are faulty, not as described, or not provided with reasonable care and skill, you have remedies under the Consumer Rights Act 2015 (including repair, replacement, or price reduction) which these Terms do not limit.

7.6 Renewal-point cancellation rights (DMCC Act). Where required by the Digital Markets, Competition and Consumers Act 2024 subscription-contract regime once in force, Consumers will also have cancellation rights at specified renewal points, on the terms prescribed by that regime, and we will give the notices it requires.

8. Licence to Briter Data

8.1 Grant. Subject to payment of the applicable fees and compliance with these Terms, we grant the Customer a non-exclusive, non-transferable, non-sublicensable licence, terminable only in accordance with these Terms, for the Subscription Period, for its Authorised Users to access and use the Platform and Briter Data solely for the Customer's internal business operations, within the features, quotas, and export limits of the purchased plan. Rights granted to the Customer do not extend to its affiliates, subsidiaries, or holding companies unless the Order states otherwise.

8.2 Permitted use. Within your plan limits, you may: view, search, and query Briter Data; export data using the export tools provided, within your quota; use Briter Data in internal analysis, research, and strategy work; and include insubstantial excerpts of Briter Data in materials shared with clients or the public, provided each excerpt is attributed as set out in Section 8.4.

8.3 Derived Data. You own Derived Data you create, provided it does not include the whole or a substantial part of Briter Data, and could not be used to reconstruct or substitute for any part of Briter Data. Derived Data that embeds substantial Briter Data remains subject to the licence restrictions in this Section and Section 9.

8.4 Attribution. Any permitted public or client-facing use of Briter Data must credit "Source: Briter Intelligence" or "Source: AgBase by Briter" (as applicable), must not imply Briter's endorsement, and where online must link to the relevant Platform. For AgBase open-access datasets, the citation format and use conditions described in Section 8.6 apply instead, including the mandatory citation "AgBase ([Year])".

8.5 Free tiers. We grant each registered free-tier user a non-exclusive, non-transferable licence, for as long as we make the free tier available to them, to access and use the relevant Platform and Briter Data for internal business (or personal) purposes only, subject to free-tier limits and to Sections 8.3, 8.4, and 9. We may modify or withdraw free tiers at any time.

8.6 AgBase open-access datasets. Datasets designated open-access on AgBase are published under the open licence stated on the relevant dataset page, and attribution is required using the citation "AgBase ([Year])". For those datasets, that licence — including its permitted public-good, non-commercial uses (such as the public release and upload of knowledge products) — applies in place of the rest of this Section 8 and prevails over Sections 8 and 9 to the extent of any conflict.

9. Prohibitions, database rights, and AI/TDM reservation

9.1 Hard prohibitions. Except as expressly permitted by your plan, by Section 8.6, or with our prior written consent, you must not, and must not permit anyone else to:

• (a) resell, redistribute, sublicense, publish, or otherwise make Briter Data (or any substantial part of it) available to any third party;
• (b) extract or re-utilise the whole or a substantial part of any Briter database, or repeatedly and systematically extract or re-utilise insubstantial parts of it;
• (c) scrape, crawl, spider, or use bots, automated agents, or scripts to access the Services, or access the API (where offered) other than as documented and within published rate limits;
• (d) bulk-download or systematically export Briter Data beyond the export tools and quotas of your plan;
• (e) use Briter Data to build, train, improve, or populate any product, service, dataset, or database that competes with the Services, or perform benchmarking of or for a competitor of Briter;
• (f) use any Content, Briter Data, or AI Assistant output to train, fine-tune, or otherwise develop any generative-AI or foundation model, or any machine-learning or artificial-intelligence model or system that is made available to any third party or that competes with the Services, whether directly or through a third party, and wherever in the world the training or processing takes place. This prohibition does not prevent: (i) the Customer using Briter Data, within its plan limits, in internal, non-generative analytical models that constitute Derived Data under Section 8.3; (ii) Authorised Users processing exported Briter Data within the Customer's internal AI tools solely for internal analysis under Section 8.2, provided the data is not used to train or improve any model and the tool provider is contractually barred from training on the inputs; or (iii) use of Briter's own AI Assistant as intended.
• (g) remove, obscure, or alter attribution, watermarks, or proprietary notices;
• (h) share credentials or provide access to anyone who is not an Authorised User; or
• (i) circumvent, disable, or interfere with authentication, rate limits, quotas, or other technical protection measures.

9.2 Text and data mining reservation. Briter expressly reserves all rights in the Content and Briter Data for the purposes of text and data mining, including, where EU law applies, under Article 4(3) of Directive (EU) 2019/790, and including for the purposes of training AI models. This reservation is also expressed in machine-readable form on our domains. Automated or AI-agent access to the Services without our written permission is unauthorised and may infringe our database and other rights.

9.3 Database rights and contract. Briter and/or its data partners own copyright, UK sui generis database right, and other rights in Briter Data, including in its selection and arrangement. The restrictions in this Section apply as contractual obligations binding you regardless of whether, and where, intellectual-property protection subsists in any particular data. Nothing in these Terms restricts any right you have by law as a lawful user of a protected database to access and use insubstantial parts of it for the normal purposes of your licensed use, nor does it restrict any act which a contract term cannot lawfully prevent, including text and data analysis for non-commercial research under section 29A of the Copyright, Designs and Patents Act 1988 by a person with lawful access.

9.4 Remedies. You acknowledge that breach of this Section 9 or Section 8 may cause us harm that damages alone cannot adequately compensate, and that we are entitled to seek injunctive or other equitable relief in addition to any other remedy. The restrictions in this Section survive termination.

9.5 Compliance certification and audit (enterprise plans). Where the Order states that this clause applies, the Customer will: (a) on request no more than once per year, provide a written certification of its compliance with Sections 8 and 9; and (b) where we have reasonable grounds to suspect a material breach of Section 8 or 9, permit a records-based audit limited to verifying that suspected breach, at our cost unless a material breach is found.

10. User Content and feedback

10.1 Your content. You retain ownership of User Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit, display, and back up User Content as reasonably required to provide, secure, and support the Services, sublicensable to our hosting and infrastructure providers for those purposes only.

10.2 Service improvement and models. We may use User Content and usage data to operate, maintain, secure, and improve the Services, including to develop and improve our analytical models, provided that where User Content contains personal data we will aggregate or anonymise it before using it to develop or improve analytical models; any other use of personal data is only as described in Section 20 (Data protection) and the Privacy Policy, and we will not retain it beyond the retention periods stated in the Privacy Policy.

10.3 Your responsibilities. You are responsible for User Content and must ensure it: is lawful; does not infringe third-party rights (including intellectual-property and privacy rights); does not contain malicious code; and does not include personal data beyond what Section 20 permits. We may remove or disable access to User Content that we reasonably believe breaches these Terms, and will notify you where lawful and practicable.

10.4 Feedback. If you give us feedback, suggestions, or ideas about the Services, we may use them without restriction or obligation to you. Feedback does not include your Confidential Information (as defined in Section 21.1) or User Content.

11. AI Assistant

11.1 You are interacting with an AI system. The AI Assistant is an artificial-intelligence feature. It is identified as such in the interface, and by using it you acknowledge you are interacting with an AI system, not a human.

11.2 Nature of outputs. AI Assistant outputs are generated probabilistically from Briter Data and your prompts. They may contain errors, omissions, or fabricated statements ("hallucinations"); they are not verified statements of fact; and they may be similar or identical to outputs generated for other users — no exclusivity is granted. You must independently verify any output before relying on it.

11.3 No advice. Outputs are provided for general information only and are not investment, financial, legal, tax, accounting, or other professional advice (see Section 12). No advisory or fiduciary relationship arises from your use of the AI Assistant.

11.4 Outputs remain licensed material. Outputs derived from Briter Data are treated as Briter Data for the purposes of Sections 8 and 9, including the attribution rules and the AI-training prohibition (subject to the carve-outs in Section 9.1(f)).

11.5 Your inputs. Do not submit unlawful content. Never enter special-category or criminal-offence data into the AI Assistant. Avoid including personal data in prompts, except incidental professional contact details for which you have a lawful basis — the same rule stated in Section 20.3 and the Privacy Policy. Prompts and conversation history are processed by us and by the third-party model providers named in the Privacy Policy; see the Privacy Policy for details, safeguards, and retention.

11.6 Limits. We may apply usage limits (including token limits) to the AI Assistant and may modify or withdraw it as a feature under Section 16.

12. No investment advice

12.1 The Services provide data and information about companies, deals, investors, and markets. Nothing on the Services — including Briter Data, reports, insights, rankings, classifications, estimates, and AI Assistant outputs — constitutes investment advice, a recommendation, an offer or solicitation to buy or sell any security or asset, or advice on which any investment, credit, or commercial decision should be based.

12.2 Briter is not authorised by the Financial Conduct Authority and does not provide regulated investment advice. Briter Data includes estimates, inferred classifications, and information compiled from public and third-party sources that we do not independently verify. You are solely responsible for decisions made using the Services and should take independent professional advice before making investment or other significant decisions.

13. Acceptable use

13.1 You must not use the Services to:

• (a) attempt unauthorised access to any system, account, or data, or exceed your authorised access (conduct which may be an offence under the Computer Misuse Act 1990);
• (b) carry out vulnerability scanning, penetration testing, or load testing without our prior written consent;
• (c) introduce viruses, malware, or other harmful code, or interfere with the integrity or performance of the Services;
• (d) transmit material that is unlawful, defamatory, obscene, harassing, or discriminatory, or that infringes any third party's rights;
• (e) breach applicable laws, including data-protection, sanctions, and export-control laws; or
• (f) misrepresent your identity or affiliation.

13.2 We may preserve and disclose usage records where required by law or to competent authorities, as described in the Privacy Policy.

14. Suspension and termination

14.1 Suspension. We may suspend access to all or part of the Services (in whole or for specific accounts or Authorised Users) where reasonably necessary because of: (a) a suspected material breach of Sections 8, 9, 10, or 13; (b) non-payment, after the notice in Section 6.5; (c) a genuine security risk or legal requirement. We will give prior notice where practicable, state the reason, and lift the suspension promptly once the issue is resolved. For Consumers, suspension will only ever be for the objective reasons stated in this clause and with notice unless immediate action is required.

14.2 Termination by us. We may terminate a Subscription and/or these Terms with immediate effect by written notice if: (a) the Customer materially breaches these Terms and (where remediable) fails to remedy within 14 days of notice; (b) payment remains outstanding 30 days after a late-payment notice; or (c) the Customer becomes insolvent, ceases business, or undergoes any analogous event.

14.3 Termination by you. You may cancel under Section 7.3 (end of period) or 7.4 (cooling-off), and you may terminate immediately by written notice if we materially breach these Terms and fail to remedy within 14 days of your notice, in which case we will refund the pro-rata unused portion of prepaid fees.

14.4 Effect of termination. On expiry or termination: (a) all licences granted to you end and you must cease using the Platforms and delete Briter Data in your possession, except (i) insubstantial excerpts already lawfully incorporated into materials created during the Subscription Period (which remain subject to Sections 8.4 and 9), and (ii) Derived Data you own under Section 8.3; (b) for 30 days after the effective date of termination or expiry (except termination for your material breach), you may export your own User Content and saved work using the tools provided (deletion or anonymisation of your account data then follows within the Privacy Policy's 90-day account-closure period, so the two schedules nest); (c) after that window we will delete or anonymise your account data in line with the Privacy Policy's retention periods; (d) accrued rights and remedies survive, as do Sections 8.3–8.4, 9, 10.4, 12, 16.4, 17–19, 20, 21 (for the period stated in Section 21.3), and 24.

15. Intellectual property and trademarks

15.1 Briter and/or its licensors and data partners own all intellectual-property rights in the Services, including the software, Briter Data, database rights, taxonomies, analytics, designs, and documentation. Except for the limited licences expressly granted, no rights are transferred to you.

15.2 You must not copy, modify, adapt, translate, create derivative works from, decompile, disassemble, or reverse-engineer any part of the Services except to the extent permitted by law that cannot be excluded by contract.

15.3 "Briter", "Briter Bridges", "Briter Intelligence", and "AgBase" and the associated logos are trade marks of Briter Bridges Ltd. You may not use them without our prior written consent, except for factual attribution required by Section 8.4.

16. Availability, support, changes to the Services; beta features

16.1 Availability. We will use commercially reasonable endeavours to make the Platforms available 24 hours a day, except during planned maintenance (of which we will give advance notice where practicable) and unplanned maintenance required to protect security or integrity. We do not offer a guaranteed service level or service credits unless separately agreed in an Order.

16.2 Support. Support is provided by email at privacy@briter.co on business days. We aim to respond promptly, but we do not guarantee response times.

16.3 Changes to the Services. We may improve, modify, or discontinue features of the Services. If a change materially reduces the core functionality of a paid Subscription during a Subscription Period, we will notify you, and you may terminate the affected Subscription and receive a pro-rata refund of prepaid fees for the unexpired period.

16.4 Beta features. Features identified as beta, preview, or experimental are provided for evaluation, "as available", may be changed or withdrawn at any time, are excluded from any availability commitment, and are used at your own risk. Beta features may not be relied upon for production or decision-making purposes. If you are a Consumer, this clause does not limit your statutory rights (see Section 17.4).

17. Warranties and disclaimers

17.1 We warrant that we will provide the Services with reasonable care and skill.

17.2 Data disclaimer (core to our Services). Subject to Section 17.1 and, if you are a Consumer, Section 17.4: Briter Data is compiled from public sources, third-party contributions, surveys, and our own research, and includes estimates and inferred classifications. We do not warrant that Briter Data or any Content or output is accurate, complete, current, or fit for any particular purpose, and we do not warrant that the Services will be uninterrupted, error-free, or secure.

17.3 Subject to Sections 17.4 and 18.1, all other warranties, conditions, and terms implied by statute or common law are excluded to the fullest extent permitted by law for Business Users.

17.4 Consumers. Section 17.3 does not apply to Consumers. If you are a Consumer, you have statutory rights in relation to digital content and services (including that they be as described, fit for purpose, of satisfactory quality, and supplied with reasonable care and skill), and nothing in these Terms — including Sections 16.4 and 17.2 — excludes or limits those rights.

18. Liability

18.1 Nothing in these Terms excludes or limits either party's liability for: (a) death or personal injury caused by its negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law (including, for Consumers, liability under the Consumer Rights Act 2015).

18.2 Business Users — exclusions. Subject to Section 18.1, we are not liable to Business Users for: loss of profits, revenue, business, goodwill, or anticipated savings; loss or corruption of data (other than caused by our breach of Section 20); or any indirect or consequential loss. These exclusions do not apply to sums properly due under these Terms.

18.3 Business Users — cap. Subject to Sections 18.1 and 18.2, our total aggregate liability to a Business User arising out of or in connection with these Terms (whether in contract, tort, negligence, breach of statutory duty, or otherwise) is limited to the total fees paid or payable by that Customer in the 12 months preceding the event giving rise to the claim (or, where the claim arises in the first 12 months of a Subscription, the fees paid or payable for the first 12 months of that Subscription); and for users of free Services who have paid no fees, to £100. This cap is a single aggregate cap across all claims.

18.4 Customer restrictions carve-out. The exclusions and cap in Sections 18.2–18.3 do not limit the Customer's liability for breach of Sections 8, 9 (licence and data-use restrictions), or 21 (confidentiality), or under Section 19.

18.5 Consumers. If you are a Consumer, we are responsible for foreseeable loss or damage caused by our breach of these Terms or failure to use reasonable care and skill, and Sections 18.2–18.3 do not limit that responsibility. We are not responsible for loss that was not foreseeable, or for business losses if you use the Services for commercial purposes.

19. Indemnity (Business Users only)

19.1 The Customer (if a Business User) will indemnify Briter against losses, damages, costs, and expenses (including reasonable legal costs) arising from third-party claims to the extent caused by: (a) the Customer's or its Authorised Users' breach of Sections 8, 9, 10.3, or 13; or (b) User Content infringing a third party's rights. This clause does not apply to Consumers.

19.2 We will notify the Customer promptly of any such claim, allow the Customer reasonable conduct of the defence (provided no settlement admits fault by Briter without our consent), and take reasonable steps to mitigate.

20. Data protection

20.1 Each party will comply with applicable data-protection law, including the UK GDPR, the Data Protection Act 2018, the EU GDPR (where applicable), and the Privacy and Electronic Communications Regulations 2003 (as amended).

20.2 Briter as controller. Briter is the controller of personal data relating to your account, use of the Services, payments, and communications, as described in the Privacy Policy. Cookies and similar technologies are described in the Cookie Policy.

20.3 Personal data in User Content and prompts. The Services are designed for company, deal, and market data, not for storing personal data. Never submit special-category or criminal-offence data. Avoid including personal data in User Content and AI Assistant prompts, except incidental professional contact details (for example, contact names in notes) for which you have a lawful basis to share with us for the purposes of receiving the Services — the same rule stated in Section 11.5 and the Privacy Policy.

20.4 Nothing in these Terms limits any individual's rights under data-protection law, which are explained in the Privacy Policy.

20.5 Briter as processor — Annex B. Where User Content contains personal data that we process on the Customer's behalf (for example, personal data the Customer or its Authorised Users upload into their workspaces), we process that data as the Customer's processor under Annex B (Data Processing Schedule), which applies to that processing and prevails over the rest of this Section 20 to the extent of any conflict. Annex B does not apply to the processing for which Briter is controller under Section 20.2.

21. Confidentiality

21.1 "Confidential Information" means non-public information disclosed by one party to the other under or in connection with these Terms that is marked confidential or would reasonably be understood to be confidential, including non-public Briter Data available only in paid tiers, plan pricing agreed in an Order, and the Customer's non-public User Content.

21.2 Each party will keep the other's Confidential Information confidential, use it only to perform these Terms, and disclose it only to personnel and advisers who need it and are bound by equivalent obligations. These obligations do not apply to information that is or becomes public without breach, was known before disclosure, is independently developed, or must be disclosed by law or a regulator (with notice to the other party where lawful).

21.3 On termination, each party will, on request, return or destroy the other's Confidential Information and certify it has done so, save for copies required by law or retained in routine backups (which remain protected by this Section). This Section survives termination for 5 years, and indefinitely for trade secrets.

22. Changes to these Terms

22.1 We may change these Terms for valid reasons, namely: changes in law or regulation; security or fraud-prevention requirements; changes to features or the introduction of new products; or correction of errors.

22.2 Website and free tiers: we will post the updated Terms with a new version number and effective date — superseded versions remain available in our legal archive at briter.co/legal (see Section 22.4) — and, for material changes, give notice on the Website or by email at least 14 days before they take effect; continued use after the effective date constitutes acceptance. If you do not accept a change, you may stop using the Website and free Services and close your account before the change takes effect.

22.3 Paid Subscriptions: material changes take effect from the start of your next Subscription Period, and we will give you at least 30 days' written notice. If a change materially disadvantages you, you may cancel before it takes effect and receive a pro-rata refund of prepaid fees for the unexpired period. Non-material changes to these Terms as they apply to paid Subscriptions take effect on 14 days' notice by email or in-product message; all other changes follow the mechanism above.

22.4 Versioning. Each version of these Terms carries a version number and effective date, shown at the top of the document. The current version is always published at briter.co/legal/terms-and-conditions; superseded versions, with the periods during which they applied, are archived and available at briter.co/legal or on request from privacy@briter.co. Where you accept these Terms on registration or with an Order, we record the version you accepted and the date of acceptance.

23. General

23.1 Assignment. You may not assign or transfer these Terms without our prior written consent (not to be unreasonably withheld for a transfer to a successor of your business). We may assign these Terms to an affiliate or to a successor in connection with a merger, acquisition, or sale of assets, and will notify you of any such assignment.

23.2 Entire agreement. These Terms, the Order, and the referenced policies are the entire agreement between the parties regarding the Services and supersede all prior agreements and representations, provided that nothing in this clause excludes liability for fraud or fraudulent misrepresentation.

23.3 Severability. If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remainder will continue in force.

23.4 No waiver. A failure or delay in exercising a right is not a waiver of it; a waiver of one breach is not a waiver of any other.

23.5 Third-party rights. These Terms do not give rise to rights under the Contracts (Rights of Third Parties) Act 1999 for anyone other than the parties, except that Briter's affiliates and data partners may enforce Sections 8, 9, and 15 as if they were Briter.

23.6 Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control (excluding your payment obligations), provided the affected party notifies the other and uses reasonable efforts to resume performance. If a force-majeure event continues for more than 60 days, either party may terminate affected Subscriptions and we will refund prepaid fees for the unexpired period.

23.7 Notices. Notices under these Terms may be given by email: to you, at the email address on your account (deemed received 24 hours after sending, absent a delivery failure); to us, at privacy@briter.co or by post to our registered office. Routine service communications may be given in-product.

23.8 No partnership or agency. Nothing in these Terms creates a partnership, joint venture, or agency between the parties.

24. Governing law and jurisdiction

24.1 These Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales.

24.2 If you are a Consumer, you additionally benefit from any mandatory provisions of the law of the country in which you are habitually resident, and nothing in this Section deprives you of them. You may bring proceedings in the courts of England and Wales or of the country in which you reside; if you are resident in Northern Ireland or Scotland, you may also bring proceedings there; and we may bring proceedings against you only in the courts of your country of residence.

24.3 If you are a Business User, the courts of England and Wales have exclusive jurisdiction over any dispute or claim (including non-contractual disputes or claims).

24.4 Nothing in this Section prevents either party from seeking injunctive or other urgent relief in any court of competent jurisdiction to protect intellectual-property rights or Confidential Information.

25. Contact and complaints

25.1 Contact. Briter Bridges Ltd (trading as Briter), Castle House, Castle Street, Guildford, Surrey, England, GU1 3UW, United Kingdom. Email (including privacy queries): privacy@briter.co (see the Privacy Policy).

25.2 Complaints. If you have a complaint, please contact us first and we will try to resolve it promptly. If you are a Consumer, this does not affect your right to bring court proceedings under Section 24. (The EU online-dispute-resolution platform was discontinued in July 2025 and is no longer available.)

25.3 Alternative dispute resolution. We are not obliged, and do not currently agree, to submit consumer disputes to an alternative-dispute-resolution provider, and none is designated. This does not affect your statutory rights or your right to bring court proceedings under Section 24.

Annex A — Model Cancellation Form

(Complete and return this form only if you are a Consumer and wish to withdraw from the contract under Section 7.4.)

To: Briter Bridges Ltd (trading as Briter), Castle House, Castle Street, Guildford, Surrey, England, GU1 3UW, United Kingdom; email: privacy@briter.co

— I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of the following service: [Subscription details],

— Ordered on [date],

— Name of consumer(s),

— Address of consumer(s),

— Signature of consumer(s) (only if this form is notified on paper),

— Date

[*] Delete as appropriate.

Annex B — Data Processing Schedule

(This Annex applies only where we process personal data on the Customer's behalf, as described in paragraph B1. It contains the terms required by Article 28(3) of the UK GDPR and, where applicable, the EU GDPR, and forms part of these Terms — see Sections 1.4 and 20.5.)

B1. Scope and roles

B1.1 When this Annex applies. This Annex applies where, in providing the Platforms, we process personal data contained in User Content that the Customer or its Authorised Users upload or submit into their workspaces — for example, contact names in notes, saved records, or uploaded material ("Customer Personal Data"). For Customer Personal Data, the Customer is the controller (or, where the Customer acts on behalf of a third-party controller, a processor) and Briter is the Customer's processor.

B1.2 When this Annex does not apply. We remain an independent controller of the personal data described in Section 20.2 and the Privacy Policy — including account, usage, payment, and communications data, and the research database of professional profiles described in the Privacy Policy. This Annex does not apply to that processing. The two roles are distinct: nothing in this Annex makes us a processor of personal data we hold as controller, and nothing in Section 20 or the Privacy Policy reduces our obligations under this Annex for Customer Personal Data.

B1.3 Definitions and duration of this Annex. In this Annex, "Data Protection Laws" means the laws referred to in Section 20.1, and "controller", "processor", "data subject", "personal data", "personal data breach", and "processing" have the meanings given in the UK GDPR (or, where it applies, the EU GDPR). This Annex applies for as long as we process Customer Personal Data, including during the post-termination period described in Section 14.4.

B2. Details of the processing

B3. Our obligations as processor

For Customer Personal Data, we will:

• (a) Instructions. process it only on the documented instructions described in B2 — including as regards transfers of personal data to a third country or an international organisation — unless we are required to process it otherwise by UK or EU law, in which case we will inform the Customer of that legal requirement before processing unless the law prohibits it on important grounds of public interest. We will inform the Customer if, in our opinion, an instruction infringes Data Protection Laws;
• (b) Confidentiality. ensure that the persons we authorise to process it are bound by contractual or statutory obligations of confidentiality;
• (c) Security. implement and maintain the technical and organisational measures required by Article 32, including the measures summarised in Section 11 of the Privacy Policy (EU hosting with access restricted to personnel who need it, encrypted connections, salted password hashing, and the other measures listed there), together with our internal access-control, logging, and backup measures;
• (d) Sub-processors. engage sub-processors only in accordance with this paragraph. The Customer gives its general written authorisation for the engagement of the processors listed in Section 6 of the Privacy Policy, as updated from time to time. We will give notice of any intended addition or replacement by updating that page, and the Customer may object within 30 days of the update on reasonable data-protection grounds; if we cannot reasonably accommodate the objection, the Customer may terminate the affected Subscription and receive a pro-rata refund of prepaid fees for the unexpired period. We will impose on each sub-processor data-protection obligations materially equivalent to those in this Annex, and we remain fully liable to the Customer for the sub-processor's performance of them;
• (e) Data-subject requests. taking into account the nature of the processing, assist the Customer by appropriate technical and organisational measures, insofar as this is possible, to fulfil the Customer's obligation to respond to requests from data subjects exercising their rights, and pass on to the Customer without undue delay any such request we receive that relates to Customer Personal Data (we will not respond to it ourselves except on the Customer's instructions or where required by law);
• (f) Assistance (Articles 32–36). taking into account the nature of the processing and the information available to us, assist the Customer in ensuring compliance with Articles 32 to 36 — including notifying the Customer without undue delay after becoming aware of a personal data breach affecting Customer Personal Data, and providing reasonable assistance with data-protection impact assessments and prior consultation with supervisory authorities;
• (g) Return and deletion. at the end of the Subscription, at the Customer's choice, delete or return Customer Personal Data: the Customer may export its User Content using the tools provided during the 30-day window in Section 14.4(b), and we will then delete or anonymise it in accordance with Section 14.4(c) and the Privacy Policy's retention periods, deleting existing copies unless UK or EU law requires their storage. The Customer may also delete User Content at any time during the Subscription using the tools provided; and
• (h) Information and audit. make available to the Customer all information necessary to demonstrate compliance with the obligations in Article 28, and allow for and contribute to audits, including inspections, conducted by the Customer or an auditor mandated by the Customer. We will satisfy these rights in the first instance through written responses, our documentation, and the third-party certifications and audit reports available for our hosting providers and sub-processors. Any further audit must be at the Customer's cost, on reasonable prior written notice (at least 30 days), during business hours, no more than once in any 12-month period — unless required by a supervisory authority or following a personal data breach affecting Customer Personal Data — must not unreasonably disrupt our operations, and is subject to Section 21 (Confidentiality).

B4. International transfers

We process Customer Personal Data in the EU, as described in Sections 6 and 7 of the Privacy Policy. We will transfer Customer Personal Data outside the UK or the EEA only in accordance with paragraphs B3(a) and B3(d) and under a valid transfer mechanism within Chapter V of the UK GDPR or EU GDPR — an adequacy decision or adequacy regulations, or the EU Standard Contractual Clauses together with the UK International Data Transfer Addendum (or the ICO's International Data Transfer Agreement), with supplementary measures where needed.

B5. Liability and precedence

B5.1 This Annex forms part of these Terms and is subject to Section 18 (Liability). It does not create liability, caps, or remedies separate from those in the Terms, and nothing in it excludes or limits any liability that cannot be excluded or limited under Section 18.1.

B5.2 For the processing it covers, this Annex prevails over Section 20 and the rest of these Terms to the extent of any conflict (Section 1.4).